SurveyMonkey - 2012 Instrukcja Użytkownika Pobierz pdf (Strona 41)

SurveyMonkey User Manual

Page 40

Opt Outs & Bounced Emails:

To view emails that have opted out of a survey, you can either view those emails

housed in an Address Book list or through a list housed under the Edit Recipients button

of the Email collector.

Option 1: Address Book

When you access the Address Book, select the email list you wish to look over for opted

out emails. From here you will see a star indicated in the Opt Out column to the left of

any email that has opted out.

Option 2: Email Collector

An easier way to view these emails is to access the Email collector for the survey, and

then export those emails that are in the opted out status.

In the email collector and after following the export prompts above, you can choose the

fields to export. Click the Download Recipients button. If you wish to only export

those in the Opted Out status, choose the emails to export by criteria:

 After selecting the fields, choose the drop-down menu for Select the Emails to

Export.

 Next choose Recipients with a particular status from the menu.

 Finally, select to export the recipients with the status of Opted Out.

 A list of all the opted out emails for that specific Email collector will then be

exported directly to your computer.

 You can also view and export the bounced emails. Click here to learn more.

viii. Edit Email Addresses in an Existing List

When you add emails to a list, they will not have the status of "sent" or "responded"

indicated by a green star on the Edit Recipients page in the Email collector. You have

some limited editing capabilities for newly added emails to a list. However, once a

message has been sent, you cannot fully edit the email address. Learn more!

White Label Your Surveys!

Brand your survey with a “research.net” domain and remove SurveyMonkey branding.

To learn more, visit the following: Do you offer a private or white label domain?

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SurveyMonkey - 2012 Instrukcja Użytkownika Strona 41